The Human Jobs That AI May Accidently Create
In a world run by agents, trust could become the ultimate competitive advantage.
• CHUCK WENTZEL
Perspectives
Research, perspectives, and learnings from across the design practice — published on Substack.
AI Agents Made Tribal Knowledge Executable
Why the next platform problem in engineering is not the model. It is the harness around it.
• GABRIEL KOHEN
Why "Intuitive" Is a Bad Goal - and What to Aim for Instead
“Intuitive” is the most expensive word in design.
• BLUE YONDER DESIGN
In Agentic Design, Research Is Load-Bearing
We’ve shipped things we shouldn’t have.
• BLUE YONDER DESIGN
Stop Designing Mobile Apps for Supply Chain; Start Designing for the People in It
On mobility, supply chain, and why "building an app" was never really the point
• TREY EDGINGTON
Governance Isn't Oversight. It's Architecture.
Autonomy works when systems are governable, observable, and bounded
• TREY EDGINGTON
Autonomy Doesn't Fail Because AI Isn't Smart Enough
It fails because accountability wasn’t part of the design
• TREY EDGINGTON
UX Evolution: From Interaction to Intent-Driven Systems
How enterprise UX moves form workflows to supervised autonomy
• BLUE YONDER DESIGN
Harnessing AI Value Beyond Automation: From Execution to Understanding
Automation was the first wave.
• TREY EDGINGTON
Why AI Panic Feels Different (but really isn't)
Change is inevitable. Collapse is not
• CHUCK WENTZEL
Using Design to Maximize Supply Chain Sustainability Performance
Supply chain leaders rely on Blue Yonder to solve an increasingly complex equation: deliver on traditional performance goals like cost, efficiency, and resilience, while also evolving to measure and reduce environmental impact.
• TAB DAYANI
Lessons, Journeys, and Real Advice from Women in Tech
What does it really take for a woman to build a career in tech?
• TAYLOR PERRY
AI in Accessibility: Transforming Digital Experiences
Since 1990, the computer industry has undergone significant transformations, shifting from desktop to mobile, waterfall to agile, and on-premises to cloud solutions.
• ANIRBAN BHATTACHARYYA
Agentic and Multimodal AI: Empowering the New Supply Chain
1: Driving a New Era of Intelligence and Autonomy 2: Multimodality: Designing for Multiple Input and Output Channels 3: Mobile AI Experience: Context Switching with Ease
• JINDRA DINGA
Infusing Research Throughout the Solution Development Lifecycle
Part 1: Understanding a Demand Planner’s Needs and Pain Points
• LOC PHAN
The Value of UX Research in B2B Supply Chain Solutions
User experience (UX) research is often associated with consumer-facing products, but its value in the B2B space, especially in industries as complex as supply chain management, can’t be overstated.
• LOC PHAN
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